By using our website, placing an order for goods and/or registering as a member of our website you confirm your agreement to our terms and conditions, as set out below:
CONDITIONS
An order for goods placed by you, the buyer, through our website shall be subject to these terms and conditions. All other terms and conditions, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
ORDERS
All orders for goods shall be deemed to be an offer by you, the buyer, to purchase goods pursuant to these terms and conditions. You, the buyer, shall be responsible for ensuring the accuracy of the details provided when ordering and we will not be obliged to accept an order unless all details requested have been entered correctly. No order submitted by you, the buyer, shall be deemed to be accepted by us unless and until we confirm acceptance of the your order by e-mail (where applicable), by telephone or by posting the goods to you. We are entitled to refuse any order placed by you and will not be required to provide an explanation
GOODS
The images shown on the website are examples of our products but please note the goods may differ slightly from the images shown.
PRICE AND PAYMENT
The price of the goods will be the price quoted on the website at the date the order is received and will include VAT where applicable unless specified otherwise. We reserve the right, by giving notice to you, the buyer, at any time before delivery to increase the price of the goods to reflect any increase in the cost to us, which is due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of there being such an increase in the price of the goods you, the buyer, shall be entitled to cancel the order within 7 days of such notice being given.
YOUR WARRANTY
You, the buyer, warrant that all details provided on the order form for the purpose of purchasing the goods are correct, that the credit card you are using is your own and that there are sufficient funds and/or sufficient unused limit available to cover the cost of the goods.
You, the buyer, also warrant that you will follow the instructions sent with the goods when using the goods.
OUR WARRANTY AND LIMITATION OF LIABILITY
We warrant that the goods will match the description, if the goods do not match the description we either provide replacement goods or a refund at our discretion. This warranty is in lieu of and to the exclusion of; all other rights and remedies whether arising under any condition or warranty of merchantability or fitness or satisfactory quality or any other contractual condition or warranty express or implied by statute or otherwise, and/or; any other cause of action in contract or in tort (including but not limited to negligence) or under statute or any other legally recognised cause of action or liability whatsoever. Nothing in this clause shall seek to limit our liability in respect of death or personal injury.
We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you, the buyer, for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these terms and conditions by reason of any delay in performing, or any failure to perform, any of our obligations in relation to these terms and conditions, if the delay or failure was due to any cause beyond our reasonable control. If we are prevented from carrying out our obligations in the above circumstances, we will notify you in writing. If we are still prevented from carrying out our obligations 3 weeks from the date such notice was sent, then either party may give written notice to the other cancelling the purchase/sale of the goods. If cancellation in this way occurs we accept no liability to compensate you for any loss or damage caused by failure to perform
RETURNS
Personalised items can only be returned if they have a manufacturers default and are therefore faulty. For un personalised items we accept returns which must be recieved by us in their original condition and packaging, including all tags, labels, stickers or any other original features. The cost of returning products is the responsibility of the customer however we use our discression on returns of products which have proven to be faulty.
Returns to:
The Online Sports Shop
OLHC, Roding Sports Centre,
Luxborough Lane,
Chigwell,
Essex
IG7 5AB